Privacy policy

Last updated: [3/10/25]

This Privacy Policy describes how UNTAINED (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website, purchase from us, or interact with our services (collectively, the "Services"). By using our Services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our Services.


Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational updates. Changes will take effect immediately upon posting on our website.


How We Collect and Use Your Information

We collect personal information in the following ways:

  • Directly from you: When you place an order, create an account, or contact customer support.
  • Through cookies and tracking technologies: To analyze website performance and improve your experience.
  • From third-party service providers: Including payment processors, shipping partners, and analytics platforms.

We use this information to:

  • Process and fulfill your orders
  • Communicate with you about your account or purchases
  • Improve our website and services
  • Detect fraud and enhance security
  • Send marketing and promotional materials (you may opt-out at any time)


What Personal Information We Collect

The information we collect may include:

  • Contact details: Name, email, phone number, shipping/billing address
  • Order details: Purchased items, payment confirmation, shipping details
  • Account details: Username, password
  • Usage data: Website activity, browsing behavior, IP address


Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can manage cookie settings through your browser, but disabling cookies may affect site functionality.


How We Share Your Information

We may share your personal information with:

  • Service providers: Payment processors, shipping companies, and analytics platforms
  • Marketing and advertising partners to provide tailored promotions
  • Legal authorities when required by law or to protect our rights

We do not sell your personal information.


Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.


Security & Data Retention

We implement security measures to protect your personal information. However, no system is completely secure. We retain your data as long as necessary to provide our Services and comply with legal obligations.


Your Rights & Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request corrections or deletions of your data
  • Opt-out of marketing communications
  • Restrict data processing under certain conditions

To exercise these rights, contact us our "Contact Us" page.

 

Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect data from individuals under 16.


International Users

If you are outside the U.S., your data may be transferred and processed in the U.S. We take necessary measures to ensure data protection in compliance with applicable laws.


Contact Us

For questions regarding this Privacy Policy or your data rights, contact us at our "Contact Us" page.

 

This Privacy Policy is effective as of the Last Updated date above.